Since the dashboard is a static site, saving your internal tickets needs a tiny GitHub Personal Access Token so the dashboard can commit directly to the repo. It's stored only in your browser — never uploaded anywhere, never visible to others.

1. Open the token page ↗
2. Name: client-ticket-tracker
3. Expiration: 90 days (whatever you prefer)
4. Resource owner: shivamsahugzp
5. Repository access → Only select repositories → pick client-ticket-tracker
6. Repository permissions → Contents → Read and write
7. Generate token → copy the github_pat_… value

Security notes:
• The token is fine-grained — scoped to ONE repo with just "contents: write". It can't touch anything else on your GitHub account.
• It lives in your browser's localStorage. You can revoke it any time at GitHub settings.
• If you share this laptop with someone, click ⟳ Reset token in the dashboard's digest modal when done.

:paperclip: Images/files attached to the Jira ticket cannot be inlined into Slack Connect channels directly (Slack + auth policy). The PM clicks the Open in Jira link to see screenshots.

Channel: #cs-pm-channel (C0ASQMH0U80) — externally-shared Slack Connect channel.
1. Click Copy Digest below. 2. Click Open Slack → paste into the channel → send.